Caroline O’Brien,  owner and manager of Rosemary Bookkeeping Coventry started the business just over 10 years ago, within that time has built a successful and growing business. Caroline has over 30 years of experience in accountancy and bookkeeping services and provides a vital service to her SME clients across Coventry.

Because of the exemplary way Caroline runs her business, her exceptional customer service and her commitment to the Rosemary Bookkeeping Brand and Network, Caroline, Rosemary Bookkeeping Coventry have won thePrestigious Rosemary Bookkeeping 2020 Franchisee of the Year award.

This award is only given to a Franchise Partner who has displayed the highest achievement in the pursuit of excellence and professional management in of their Rosemary business.

Caroline said,
“I was really honoured and grateful to receive the Rosemary Bookkeeping 2020 Franchisee of the Year award at our recent online forum. A huge thank you to my colleague 
Jasleen Heer, without whom this wouldn’t have been possible. Also, big thanks to all the staff at Head Office for their ongoing support and finally to all the other Franchise Partners for all their help and encouragement over the years.”

Caroline is dedicated to providing exceptional customer service and this is evidenced by the high level of client referrals Caroline receives.

We were delighted to announce that the North Star Award for 2020 went to Caroline and her Rosemary Bookkeeping Coventry business.

“Caroline’s business is an example of excellence and professional management of the Rosemary Bookkeeping business.I admire Caroline’s ambition to streamline all processes and her pursuit of constant improvement for the employees and herself. Rosemary Bookkeeping Coventry has been steadily growing over recent years. Caroline has built a great infrastructure of employees and subcontractors to deliver quality work to the clients and accountants. Caroline’s business is managed in a lean and efficient way with customer always in mind. She embraces the Rosemary System and supports other franchise partners in the network.”
Nina Ostasz, Rosemary Bookkeeping Operations Brand Leader added.

Congratulations Caroline!

If you’d like to join a franchise network where greatness is rewarded in recognition for your hard work, contact our franchise sales team today on 0116 275 9005 or at franchisesales@servicemaster.co.uk for available territories and future training dates