Introducing Hanaa Raydan and Ahmad Aboul-Hosn, the new owners of Rosemary Bookkeeping Wembley. 

Rosemary Bookkeeping is bringing its expert bookkeeping services to Wembley and the surrounding areas for the first time under the expert supervision of Hanaa Raydan and the support of her business partner Ahmad Aboul-Hosn.

We sat down with Hanna and Ahmad to discuss their new adventure and why they invested in a Rosemary Bookkeeping franchise business.


Who are Hanaa and Ahmad?

The business partners are keen entrepreneurs with experience living and working in North London’s thriving business community.

A mother of three girls and the holder of multiple qualifications in business development, accounting and bookkeeping, Hanaa has wanted to own and operate her own bookkeeping business for many years.

After working as a part-time bookkeeper since 2015, she has finally achieved her dream of supporting her local community with the support of a trusted and expert brand behind her, alongside her business partner.

Ahmad Aboul-Hosn is a local entrepreneur who has lived and worked in the Golders Green area for over fifteen years.

He is a father of two boys and loves spending time with them, his dog, and cycling when he is not growing and nurturing his businesses.

It is in the shipping franchise business that Ahmad owns that his and Hanaa’s work overlapped, as she worked within this business while working as a treasurer for a local charity.

Ahmad is passionate about the businesses in the Wembley area and, having studied bookkeeping is excited to help support Hanaa as part of Rosemary Bookkeeping Wembley.

With his existing knowledge and experience in franchising, Ahmad encouraged Hanaa to follow her dream of owning a bookkeeping business using a franchise model to gain the support of a renowned franchisor and nationwide franchise network.


The benefits of a Rosemary Bookkeeping business

With a Rosemary Bookkeeping franchise, Hanaa says she has the support and expertise to succeed in business by building upon her existing knowledge and specialism.

She is excited to grow alongside her clients and business partner and support the community where she has lived and worked for a long time.

With Rosemary, she says, “I can make connections with the community while providing services in a professional way.”

Hanaa has been prepared to hit the ground running with her two-week training academy at the ServiceMaster franchise support centre, helping her set up her business and providing varied support from operations to sales and marketing.

The process, she adds, was easy and straightforward, thanks to taking everything step by step with “advice from experts who knew what they were talking about.”

 “I didn’t think it would be that easy!” she says.

“You find yourself in a rhythm of doing tasks bit by bit, and before you know it, you’re ready to go!”

With the business now open and providing support to clients in the Wembley area, Hanaa is excited to deliver quality and consistent bookkeeping services to her clients in the short term, with the goal of expanding her territory within the next five years.

Yasmin Chaudhari, Senior Marketing Executive and Marketing Manager for Rosemary Bookkeeping, says:

“I’d like to personally welcome Hanaa and Ahmad to our ever-growing Rosemary Bookkeeping network.

This is a really exciting time for the brand and Hanaa and Ahmad in particular as we look to extend our services to businesses within the locality of Wembley.

Their experience and business mindset make her a great addition to the network of franchise partners, and we look forward to supporting her as she grows her business in the years to come.”


Could you be the next Hanaa?

If, like Hanaa and Ahmad, you would like to start your own growing bookkeeping business with the expert support of an extensive franchise support team, contact our franchise sales team on 0116 275 9000, email franchisesales@servicemaster.co.uk or book an intro call to the brand to learn about opportunities in your area.

Meet Zoe Barnard-Rowland, the brand-new owner of Rosemary Bookkeeping in Exeter.

Rosemary Bookkeeping Exeter is now under the new and expert supervision of Zoe Barnard-Rowland, an FCCA-qualified accountant with over 25 years of experience working for over 30 companies, optimising their bookkeeping processes.

We sat down with Zoe to discuss her new adventure and why she chose to purchase Rosemary Bookkeeping Exeter.


Background

During her 25 years in accounts, Zoe has worked her way up by working long-term and in temp positions for different companies, gaining experience and qualifications as she went.

Having worked in multiple sectors, from insurance to energy supply, media and home care, in roles from accounts assistant to financial controller, Zoe says she has “seen pretty much every financial system that’s going.”

While working across sectors, she became adept at identifying these packages, picking them up quickly, identifying similarities to other packages and taking that information forward to streamline processes for the companies she’s worked for.


Why Rosemary Bookkeeping?

Taking over from the previous owner, Zoe takes on an existing client base alongside supporting new small business owners who want support with their bookkeeping to grow their business or streamline their processes.

Zoe came to Rosemary Bookkeeping after taking redundancy from her previous company in 2023.

Realising she was at a crossroads, she decided to take the opportunity to branch out, invest in herself, and use her redundancy package to purchase her franchise.

Initially, she was unsure of where to start but knew a franchise model would give her the support she needed to go into business for herself.

“I can do bookkeeping with my eyes closed,” she says. “But having franchise support makes the fresh start less daunting.”

Having looked at different opportunities, Zoe decided Rosemary was perfect for her because of the amount of head office support the brand offers – allowing her to be her own boss while still being part of a company and community of like-minded business owners.

“If there is someone responsible for marketing, legal or HR, and are there as your main point of contact, it gives you that comfort and backing,” she says.

Now, what was daunting has been made easy with the right franchise.


Aspirations

Zoe is now excited to be her own boss and grow alongside the business (which she says she plans to expand once she has found her feet) and her husband, who will support her with data entry.

“At the moment, Lee is excited about bookkeeping. I’m excited about checking his work,” she jokes.


Want to be your own boss with a bookkeeping franchise?

If, like Zoe, you would like to start your own growing bookkeeping business with the expert support of an extensive franchise support team, contact our franchise sales team on 0116 275 9000, email franchisesales@servicemaster.co.uk or book an intro call to the brand to learn about opportunities in our area.

Meet the owner: Waqas Chughtai from Rosemary Bookkeeping Reading shares his story.

There are as many reasons to start a Rosemary Bookkeeping franchise as there are people.

Our business owners work for themselves but not by themselves to deliver personalised and expert bookkeeping services to commercial clients and small business owners nationwide.


Professional Background

As a qualified Chartered Management Accountant (CIMA) and Certified Chartered Accountant (ACCA) with enormous experience in practice and across different industries, Waqas is an expert in personal tax corporation, Tax and VAT.

Already the founder of his practice, WAC and Co Accountants and E-Accountants Limited, Waqas’ decision to take over Rosemary Bookkeeping Reading in 2022 was “driven by a passion for accuracy and a commitment to client satisfaction.”

 “We offer a comprehensive suite of bookkeeping and value-added services, from meticulous accounting to strategic financial planning. Upholding the highest standards of integrity and ethics, I ensure our practices inspire confidence in our clients,” he says.


Why Rosemary Bookkeeping?

As a result, Waqas says that he chose to own a Rosemary Bookkeeping franchise due to the brand’s commitment to excellence. A value that he shares.

“Rosemary’s dedication to top-tier bookkeeping services aligns seamlessly with our focus on precision and personalised client care.

This partnership provides a robust framework for innovations, ensuring we deliver cutting-edge solutions. The collaborative community within the Rosemary network enhances our growth and knowledge-sharing opportunities, reinforcing our position as a trusted leader in the accounting industry,” he says.


The benefits of a Rosemary Bookkeeping business

Through the tried and tested Rosemary Bookkeeping model, Waqas could achieve his aspiration of contributing to society by creating employment and helping smaller businesses grow.

“Beyond financial expertise, we are dedicated to community dedicated to community engagement. As the owner, I have the flexibility to support initiatives that contribute to the greater good,” he says.

With a focus on expertise, innovation, and a client-centric approach, owning Rosemary Bookkeeping Reading also allows Waqas to deliver cutting-edge solutions and build lasting relationships.


The story so far…

Waqas’ journey with the Rosemary Bookkeeping has been marked by significant milestones and achievements.

He has experienced steady growth, expanding their client base and service offerings and achieving a notable increase in client satisfaction scores by pushing the boundaries of what can be achieved by offering end-to-end solutions for all their client’s needs.

“We’re proud to have exceeded the performance benchmarks set by the franchise,” says Waqas.

“Our team has completed advanced training programs, enhancing our aspiration to continue this trajectory and further solidifying our position as a trusted financial partner.

We are committed to surpassing our goals, delivering exceptional service, and contributing to the continued success of the Rosemary Bookkeeping franchise.”


Words of Advice

Waqas has some expert words of advice looking for business owners or aspirational individuals looking to start a bookkeeping franchise:

“Embark on success with Rosemary, merging strategic vision and unparalleled support. Align your goals with Rosemary’s proven excellence in bookkeeping, benefiting from robust support for business growth. Ensure seamless synergy between your skills and Rosemary’s renowned services, creating a powerful combination for client satisfaction. Tap into the network of successful Rosemary franchise owners, gaining valuable insight by taking full advantage of the brand that has created an exceptional reputation,” he says.

“Experience the empowering commitment to excellence and continuous learning, achieving measurable success. Build a reputation for outstanding customer satisfaction with Rosemary’s client-centric approach. Leverage adaptability for resilience in dynamic markets, operation confidently with a commitment to legal standards.

Choose Rosemary for elevated business standards and a path to sustained success.”


Want to succeed in a Rosemary Bookkeeping franchise?

If you are ready to work for yourself with a passion for helping clients with their bookkeeping needs while controlling your work-life balance, a Rosemary Bookkeeping franchise could be your perfect next step.

Call our franchise sales team on 0116 275 9000 to enquire about available franchise opportunities near you today.

Sarah Connop, owner of Rosemary Bookkeeping Shrewsbury and Telford, shares her experience as a Rosemary Bookkeeping Franchisee.

Rosemary Bookkeeping is one of the UK’s only bookkeeping franchises.

Our business owners work for themselves but not by themselves to deliver personalised and expert bookkeeping services to commercial clients and small business owners nationwide.


About Sarah Connop

Sarah Connop opened her Rosemary Bookkeeping franchise, Rosemary Bookkeeping Shrewsbury and Telford, in September 2021, having been an accountant for over 15 years in various sectors, including retail, insurance, and financial services.

Due to her passion for numbers and helping people, Sarah said she loved these roles as they allowed her to help people make sense of their numbers.


Why did Sarah join Rosemary Bookkeeping?

As the mother to a young family and a Labrador who loves long hilly walks across Shropshire, Sarah wanted a business that would utilise her experience and let her be in charge of her time and future.

This meant that when she found out about Rosemary Bookkeeping through a close friend who was part of our network, it was a natural fit for her, as she “wanted to do something I was proud of and to support [her] local thriving small business community, with the flexibility of being there for [her] children.”

Furthermore, she was attracted to the Rosemary model because “Rosemary was highly recommended by its franchise owners.”

“I was attracted to the level of support offered by the head office and fellow franchise owners,” she says.


How’s it going?

Even opening her business in the wake of the COVID-19 pandemic, Sarah hasn’t been held back.

Sarah has used the tried and tested Rosemary model, which grants business owners the unique opportunity to achieve an attractive turnover based on recurring income from loyal clients.

Sarah has achieved more than 200% growth from year one to year two and is on track to achieve a minimum of 33% growth from year two to year three!

Thrilled with her progress and aiming to grow the business by 40% each year, Sarah says she is overjoyed with what she has achieved in her business.

“I have been able to successfully start the business, run the business, and be there for family more, which is everything I had hoped for,” she says.


Words of advice

As a thriving Rosemary Bookkeeping franchisee, Sarah has some advice for anyone looking to start a new business:

“It can be daunting and hard work owning your own business,” she says, “but the rewards of being own your boss and being in control of your future are worth it!”

“Do your research into the local community to ensure there are plenty of opportunities for bookkeepers. For example, I knew Shrewsbury had a thriving small business community.”


Want to succeed in a Rosemary Bookkeeping franchise?

If you are ready to work for yourself with a passion for helping clients with their bookkeeping needs while controlling your work-life balance, a Rosemary Bookkeeping franchise could be your perfect next step.

Call our franchise sales team on 0116 275 9000 to enquire about available franchise opportunities near you today.

Nirmal Thakkar, owner of Rosemary Bookkeeping Garden City, shares her experience as a Rosemary Bookkeeping Franchisee.

Rosemary Bookkeeping is one of the UK’s only bookkeeping franchises.

Our business owners work for themselves but not by themselves to deliver personalised and expert bookkeeping services to commercial clients and small business owners nationwide.

Nirmal Thakkar opened her Rosemary Bookkeeping franchise, Rosemary Bookkeeping Garden City, in July 2022 after the brand was recommended by a friend who is a CIMA-qualified accountant.

Upon having a brand intro call with ServiceMaster Brands UK Franchise Sales, Nirmal was sure she and Rosemary were a perfect match.

“When I met people at Rosemary, I felt that I could be a part of the family, and I will never feel left out.”

“I feel proud to be a part of the Rosemary Franchise,” she says.


Who is Nirmal Thakkar?

With a Master’s in Business Administration and having worked in the financial industry for about 15 years, and as part of a family of accountants, Nirmal supports her clients with years of knowledge and experience.

“My husband is a Financial Director of his property-based company in the UK. He is an accountant. All the men in my family are accountants.”

“Bookkeeping runs in my blood,” she says.

As a mum in a family of four, Nirmal balances her responsibilities as a Rosemary Bookkeeping franchise owner, mother, and committee member of her local Indian Cultural Association, which includes planning events and cultural activities throughout the year like Holi, Diwali and Navratri.


Why Rosemary Bookkeeping?

As a busy, family-oriented businesswoman who is entrenched in her local community, Nirmal chose Rosemary Bookkeeping to “work for [herself] and have control of [her] work-life balance.”

Franchisees like Nirmal also benefit from being part of a trusted brand, a nationwide network of bookkeepers, and a centralised and dedicated franchisor support team that helps with queries, best practices, sales, marketing, and operations.

The tried and tested Rosemary Bookkeeping model ensures they are on track to succeed in all they do – with the unique opportunity to achieve a turnover of £135,000 in just five years, based on an average commercial job value of £2,100 pa.


The Rosemary Bookkeeping Experience

Nirmal says the fundamentals of running a successful Rosemary Bookkeeping franchise have been to take small steps and work to her strengths.

“My people skills have [seen] me achieve success,” she says. Having also received esteem for her interpersonal skills, Nirmal knows that she can use this to her advantage when faced with the things she finds harder – like aspects of marketing.

“Face-to-face marketing helps a lot, as it shows your confidence and commitment in what you do, and the business owners can feel the same,” she says.


Words of advice

She says this commitment is what will enable your success as a franchisee.

“No matter who you are and what you have done, your commitment will make you successful.”

“If you are ready to work for yourselves and are passionate about your business, you will always succeed.”


Want to succeed in a Rosemary Bookkeeping franchise?

If you are ready to work for yourself with a passion for helping clients with their bookkeeping needs while controlling your work-life balance, a Rosemary Bookkeeping franchise could be your perfect next step.

Call our franchise sales team on 0116 275 9000 to enquire about available franchise opportunities near you today.

The essentials of writing a great business plan.

So, you’re ready to write your business plan.

First of all, congratulations on deciding to go into business!

The business plan is one of the first (and most important) documents to complete when starting a business.

Making it a good one is vital for many reasons.

Whether it is to apply for finance, attract a business partner or give you a clear path to achieving your business dreams, ensure that your plan achieves what you set out for it to do.

What needs to be covered in a business plan?

Executive Summary

The purpose of your Executive Summary is to make your business proposition understood by others.

Think of it as a short paragraph outlining what your business is and what it sets out to achieve.

Business Description

In addition to your summary, the business description should further detail your business’s purpose.

Here are some key questions to consider when writing this section.

  • What are the products/services it will provide?
  • What is its overall structure?
  • How will it achieve the business goals?

Market Analysis

This section is dedicated to the research underpinning your decision to go into business.

It includes market, competitor, and customer research.

It may be helpful to use SWOT analysis here.

People & Processes

Outline the people and processes that will be used to run the business effectively.

Organisational charts and process maps are your friends when constructing this section.

Marketing Plan & Sales Strategy

How will you attract customers/clients?

In this section, describe the activities that will take place to attract customers to enquire and buy from you.

Financials

Reveal the financial goals and expectations of the business in this section.

This proves the financial viability of the business.

Profit and loss, cash flow and balance sheets are good models here.

How a franchise model helps your business plan

With a franchise business like Rosemary Bookkeeping, you have the support of a world-renowned franchisor and nationwide brand.

As a result, the stress of writing a business plan is massively alleviated as much of the content is pre-established.

Can’t think of a sales pitch? We can.

We already have.

With over 10 years of experience in what we do, our proposition (delivering friendly, local bookkeeping services to SMEs across the UK) is already set out.

As are our core services, the market, competitor and customer research.

Rosemary Bookkeeping’s systems for success have been tried, tested and proven to provide excellent results.

For example, with the average client value reaching £2100 p.a., you can achieve a yearly turnover of 135,000 and a gross profit of £70,000 by year 5*!

All while working to a model of flexible owner-operated working.

*Based on a figure of 64 cumulative clients by Year 5/+13 clients p.a.

Working with our dedicated team, you’ll have support in your operational, sales and marketing activities to ensure you hit the ground running and are on the path to continued growth and success.

This includes a comprehensive starter pack that contains all the marketing and branding materials you need to make a great first impression.

Including:

  • Marketing and promotional materials
  • Vehicle branding package
  • Prospect Data List
  • Fully bespoke and maintained website
  • Ongoing PR, Social Media, and pre-launch local press support
  • Pre-launch support from over 40 head office staff

As part of a franchise business, you’ll still be writing a business plan, but with the content and support behind you.

Don’t know where to start? We do.

There’s so much to get from a world-renowned franchisor.

Everything that we offer is to help you on your way to business success.

Whether that’s providing support with finances or giving you the tools for an excellent business plan.

See what we can do for you today by calling 0116 275 9000 or email franchisesales@servicemaster.co.uk to find opportunities near you.

Getting the most from a franchise.

Being part of a franchise is a choice, so every individual has their reasons for joining.

There are costs to joining a franchise, but the benefits far outweigh these.

Therefore, we recommend getting as much out of your franchise journey as possible.

At Rosemary Bookkeeping, we offer a plethora of support, so you can make the most of your franchisor relationship.

Support

The support you can receive as a franchisee in all stages of your journey is invaluable.

Initially, you may require hand-holding time whilst you find your feet.

In the middle, you could feel a little lost and need guidance to get back on track to move the needle forward.

Towards the end of your journey, you’ll likely seek to realise your investment and need assistance preparing your business for sale.

We’re here for all parts of your journey in whatever line of support that you need.

Our marketing professionals are on hand to help you sell the sizzle of your services; our operations team to get or keep your business in tip-top shape; and our IT, HR, and admin teams support the whole operation to function.

Training 

All of our new franchisees secure a place in our training academy.

You also benefit from ongoing training opportunities in marketing, sales, operations, and more.

It’s not compulsory, but much of our training is complimentary and designed for you to use.

Starter Pack and Return on Investment

A Rosemary Bookkeeping franchise is an affordable investment for the market at hand – at £18,370 (+VAT).

We give you the tools to make the most of the market opportunity.

The initial franchise fee is a combination of a Licence Fee and the cost of our starter pack.

This includes marketing materials, qualified leads and business equipment so that you can make a start right away

Your investment gets you:

  • Full demographic report for the area
  • Two-week training Academy and Operations Manual
  • Equipment and product start pack
  • Marketing and promotional materials
  • Full training & unlimited support
  • Website and marketing support
  • Regular collaboration events with fellow franchisees

And the opportunity to make some serious money.

With the tried and tested Rosemary Bookkeeping franchise model, you could earn a turnover of £135,000 in just five years, based on an average commercial job value of £2,100 pa.

Buy small and save big

As a small business, you may encounter poor economies of scale. Not as a franchisee!

We buy big so that you don’t have to.

Furthermore, we encourage our networks to tell us what they’d like to see in the warehouse so that we can buy it in bulk and pass the savings of doing so back to you.

Network Meetings 

You are never alone in a franchise.

Not only do you receive the support that you need from a world-renowned franchisor, but you also receive support from fellow like-minded business owners who have likely ‘been there and done that’.

You’ll have plenty of opportunities to meet with them regularly, and upon onboarding, you will be encouraged to contact your peers to establish relationships immediately.

Franchisee Council 

We are passionate about ensuring our franchisees have a voice.

As such, we have a panel of franchisees who have been voted a seat by the franchise network to share feedback, issues, guidance, recommendations and praise back to us for action or notation.

Learn More

There’s so much to get from a world-renowned franchisor. Everything that we offer is to help you on your way to business success.

See what we can do for you today by calling 0116 275 9000 or email franchisesales@servicemaster.co.uk to find opportunities near you.

Turn the corner using a proven franchise business model. 

A franchise is the perfect route if you want to be in business for yourself but not by yourself.

They offer the benefit of an established brand, a proven business model and support in the areas where you need it.

There are almost 48,000 franchise businesses in the UK, and many brands to choose from.

But this much choice can be a little daunting. Analysis paralysis is real. It’s so easy to get caught in its safety net.

With that in mind, we’ve put together a few pointers to help set you on your way to breaking free from the 9-5.

Why are you looking at a franchise?

It’s important to know what your ‘why’ is. Why do you want to go into business?

Here are some common whys:

  • “I want to be my own boss.”
  • “I’ve noticed a gap in the market.”
  • “I can do it better than they do it.”
  • “I want a better lifestyle for my family.”
  • “I want to invest my redundancy/inheritance.”

Once you know why, it’s easier to find something suitable.

What are your options?

Your options are likely narrowed down by the available territory, cost, commitment, and credentials required to join.

Taking all of those into account, you’ll still find yourself with a lot of options. Choose the one most suited to your ‘why’.

Then, do your research.

Research  

Simply for ease, online research is the best place to start.

Methods of online franchise research:

  • Take a look at franchise directories
  • Read published franchise articles
  • Check associations like the BFA (British Franchise Association)
  • Visit franchisor websites
  • Follow social media channels for a broad and varied spectrum of opportunities.

For offline research, speak to franchisees and ask for advice from respected sources.

Where possible, utilise the franchise opportunities’ services for insight into the business.

Enquire & Engage

Once you have narrowed your search, enquire with the franchise brands that most suit your ‘why’.

Now is your opportunity to conduct more in-depth research and to form a relationship with the franchisor.

In franchising, relationships are the bread and butter. They make the world go around.

So, make sure it clicks. The business and the brand feel right for you to take advantage of the opportunity.

ServiceMaster Ltd. is committed to aiding your research, ensuring your decision to join us is right for you.

Contact Us

If running your own professional bookkeeping business, backed by years of experience as an industry leader sounds like the opportunity for you, contact our friendly franchise sales team on 0116 275 9000 or email franchisesales@servicemaster.co.uk to find opportunities near you.

Ever wished you could start a bookkeeping business without the fear of error?

You can, with a Rosemary Bookkeeping franchise.

At Rosemary Bookkeeping, we pride ourselves on delivering a friendly and local bookkeeping service.

Our business owners across the UK are dedicated financial experts, enmeshed in their local community and businesses, helping local people with the expertise and backing of a national brand.

Our approach

Through our practical, friendly, and down-to-earth approach, we help clients overcome the complexities they face as businesses, from navigating legislation like MTD to understanding accounting software and VAT.

The work of a bookkeeper is very personal. You become a trusted part of your client’s operation – someone they rely on.

So, you want to make sure you get everything right.

For many, this trust is both a humbling privilege and enormous pressure.

You feel you need to know everything, all the time, the first time around. But that can’t always be the case.

At Rosemary Bookkeeping, we understand this. At Rosemary Bookkeeping, we account for human nature.

Our network

As a bookkeeping franchise, there is a network of established and friendly Rosemary Bookkeepers on call whenever you need a helping hand or a query answered.

All of them are backed by the nationwide franchisor, ServiceMaster Brands UK. Their dedicated team of operations professionals, customer experience, sales, and marketing experts are on hand whenever you need them.

No matter your experience in bookkeeping, where there’s a will, there’s Rosemary.

Our Support

Our team will help you grow your knowledge, confidence and business by supporting you with comprehensive training, resources and ongoing support for as long as you are part of our family.

Don’t let fear obstruct your development. See how Rosemary Bookkeeping can make your dream a reality today.

Contact us

To learn more about available territories near you, contact our friendly franchise sales team today on 0116 275 9005.

We sat down with ‘paperwork queen’ Karen Mann the new owner of Rosemary Bookkeeping North Dorset and Salisbury to discuss her new business.

From a young age, Karen Mann loved figures, paperwork, and numbers. She says when she was at school she always thought about being an accountant. But, as she tells me, during our sit-down following her completed induction academy to Rosemary Bookkeeping, life took a different path.

Prior Career

Karen has worked for a waste management company for the last 17 years. She began in their customer service department, but within nine months, had been promoted to running their accounts office.

As an office manager, Karen oversaw the operation of accounts and managed a team of 25 other people. So, when the Financial Director retired, she was well-prepared to take up the position of Company Director.

This entailed running all the accounts side of the business, handling all administration, and doing the management accounts to be sent to the company accountant.

This work has given Karen expert technical knowledge and a wealth of experience in management, as well as the ability to work alongside others and help them with things they have found difficult.

A skill which she knows stands her in great stead as a bookkeeper.

Finding Rosemary Bookkeeping

Following the COVID-19 pandemic, Karen decided that after 17 years in the same place, she wanted to do something on her own and start her own business.

“I had been working for the same company for 17 years and it felt like it was time to go and do something for myself.”

With her experience and love of figures, the path was clear to Karen:

“I thought, why not run my own bookkeeping company?”

However, all was not certain. Karen says that the one thing that always held her back from setting up her own business was the worry of coming across a problem that she had never encountered before and being unsure of how to help the client.

Then, whilst Karen was looking for jobs, she found Rosemary Bookkeeping. The possibility of joining a franchise eliminated this worry for Karen as she wouldn’t be in business alone.

“Coming across the franchise, I realised that that support network behind actually covers off that element. You’re never going to be on your own.

There’s never going to be something that you can’t find the answer to, somebody will always be able to either let you know or direct you to where to find it,” she says.

“If you’re on your own, it could take you hours of Googling or trying to phone through to ask people and not getting through to the right department, so you could end up costing yourself more money in time from trying to dig those issues out.

Whereas having the franchisor behind you who can direct you to the right place will save you hours of that trudging.”

So, Karen got in touch with our friendly franchise sales team.

“Reading through the website and reading on the BFA website about Rosemary and it just instantly felt like it was going to be a really good fit. It suited my personality and my experience and having a support network behind you gives you that reassurance.”

Getting started

With the support of a renowned nationwide franchisor behind her, Karen has finally been able to realise her dream of working for herself as a bookkeeper.

And she’s ready to go. Having completed her comprehensive Rosemary Bookkeeping training academy, Karen has been guided through the ins and outs of our franchise model and supported in setting up every aspect of her business, from marketing to sales, to operations.

“Doing the academy and starting to see how everything will work in practice has been really good I really enjoyed the whole thing,” she says.

“It is marrying up and I can see everything now slotting into place and how it’s all going to work.”

Launching her business today, she says that she is raring to get started helping customers and putting her love of bookkeeping to good use.

“I am a bit of a paperwork queen,” she says.

“I love paperwork, I love Excel, and figures are what I’m about. The whole of bookkeeping, I just love it.”

“I’m really looking forward to doing all of that and getting into the nitty gritty with customers and solving their issues and getting it all nice and straight for them.”

Could you be a bookkeeper?

Bookkeeping can be complex and time-consuming, but with the right support, it doesn’t have to be.

As a Rosemary Bookkeeper, you’ll provide a transparent and expert service in your local area, backed by a network of other experienced accountancy professionals.

If you’re looking for a change and think Rosemary Bookkeeping could be the right fit for you, get in touch with our franchise sales team today to book a discovery session and find out about available opportunities near you.

We sat down with Waqas Chughtai, the new owner of Rosemary Bookkeeping Reading, to discuss why he decided to buy a Rosemary Bookkeeping Franchise.

Waqas Chughtai has had an extensive career working in accountancy and finance and is now adding another string to his bow by taking over as the owner of Rosemary Bookkeeping Reading.

The business, which was previously run by Mike Wallace, has been placed in the capable hands of Waqas, following a sale earlier this year.

Prior Career

Waqas is no stranger to what it takes to run a small business. With many years of experience behind him in growing companies in the accountancy sector and undertaking multiple roles in his impressive career.

A senior and fellow member of the Chartered Institute of Management Accountants, Waqas started his career at KPMG and has since grown his position and career in many companies including GO-ERP and Avanade, before starting his practice – WAC & Co. in 2012.

These saw him taking on many roles, as he grew to Finance Manager, Financial Controller, CFO, and ultimately a Finance Director position.

Waqas says he “Left [his] permanent role in 2012 because [he] always wanted to be in practice and managing [his] own business.”

During the initial phase of growing his business, Waqas worked part-time, simultaneously working with Evernote, a sister company of Microsoft.

“I contracted with them for a few years,” Waqas says. “[Working on] system implementation on the financial module side of things and consistently growing my practice in the background.”

Following the acquisition of a running practice called E-Accountants Ltd, Waqas’ services and expertise were able to expand further into accountancy. As such, he went full-time at his practice in 2017.

“We are now of reasonably good size,” Waqas says. “We have a back office as well as a couple of guys working here, a small team of seven or eight now.”

Though offering payroll and other accounting services through E-Accountants, Waqas wanted to expand further into bookkeeping.

“We were doing a bit of bookkeeping but not mostly bookkeeping clients,” he says.

Finding a Rosemary Bookkeeping franchise

Looking to expand, Waqas didn’t set out with the intention of looking into franchising but says that once he started looking, he began to see the clear benefits.

“You are part of a bigger group,” he says. “And it’s just an added peace-of-mind for a client [when] they’re dealing with someone who is part of a group rather than just a sole practitioner.”

Why Rosemary Bookkeeping?

As part of an extensive and reputable franchise network, our business owners are in charge of their businesses, but with the operational, marketing, and system-wide support of a national franchisor.

With a Rosemary Bookkeeping franchise, you can grow a thriving business, without being in it alone.

Backed by a network of like-minded professionals across the UK and an expert head office team, we ensure that you are in business for yourself, but not by yourself.

As Waqas says, the Rosemary model is,

“An established system that has worked for many.

For someone who is entering or starting up a new practice, it provides all of the basic and essential ingredients under one roof and provides the necessary training, staff, and material that you need to really kick start your business.”

Moving into the future

With his Rosemary Bookkeeping business, Waqas can achieve synergy throughout his practice and provide value-added services for new and existing clients of his, and of Rosemary Bookkeeping Reading.

With our current financial landscape shifting near-constantly, lots of small businesses up and down the UK are unsure of what their futures hold.

As a Rosemary Bookkeeping business owner, Waqas and the rest of our franchisees support and guide other small businesses through what may otherwise be confusing and turbulent waters.

“A lot is changing,” says Waqas.

“In regards to, let’s say, MTD. MTD was a very recent phenomenon. Larger companies are prepared for this because they have the forms and the talent to guide them.

But smaller businesses are confused as to how it affects them. So, [we want] to ensure that we are there to help them.”

Want to run your own business?

If, like Waqas, you want to support or start your own business by helping other small businesses with their bookkeeping, get in touch with us today.

Contact our friendly franchise sales team on 0116 275 9005 to find out about available territories near you.

We sat down with the brand-new owner of Rosemary Bookkeeping Harrow – Nitin Patel – to talk about his career and training, being a scout leader, and his new bookkeeping business.

Allow us to introduce the newest member of the Rosemary Bookkeeping network, Nitin Patel, who is joining us as the owner of Rosemary Bookkeeping Harrow, bringing our signature, friendly bookkeeping experience to the Harrow area. Having completed his training academy with us in June, allowing him to get acquainted with our brand and processes, Nitin is now poised and ready to begin helping clients in his local area. Joining the Rosemary Bookkeeping network as an ACCA graduate of almost 30 years, Nitin has an extensive career history working in finance for well-known companies like GSK (formerly GlaxoSmithKline), Sainsbury’s and the BBC.

When his previous role became redundant, Nitin knew that he wanted to use his financing experience to make a change. Though he knew finance like the back of his hand, Nitin says he had “never been an entrepreneur”. So, whilst he wanted to start his own business, he had not done sales or marketing before and wanted to work as part of a franchise business in order to receive some additional support to cover this. He looked to franchising for that support and found Rosemary Bookkeeping, and after chatting to our Brand Leader Nina Skoczόłek and Emma Chappel from our friendly franchise recruitment team, Nitin says that he felt comfortable and reassured by the friendly and professional environment created at Rosemary and ServiceMaster.

Now fully trained in both our systems and online software like Xero and QuickBooks, Nitin can immediately go into business without apprehension of what’s to come and hit the ground running. He says the training academy further solidified to him the support he would receive from ServiceMaster.”[I could ask questions and discuss anything. The quality of the training, materials, and people are all of a high standard: I am pleased with it all.”

Rosemary Bookkeeping brand leader, Nina Skoczόłek says she is “Excited to welcome Nitin as a Rosemary Bookkeeper. He brings to the network years of financial experience and a passion to help micro and small business owners get a better understanding of

their business finances allowing them to make more informed decisions and grow their companies. I’m looking forward to supporting Nitin on his journey.”

Based on his pleasant experience with the ServiceMaster team, Nitin says he would recommend ServiceMaster and Rosemary Bookkeeping to any person aspiring to start a franchising journey like him. “[There are] no hard sales or pressure, ServiceMaster is a great place to start,” he says.

If, like Nitin, you would like to begin a franchising journey with us to grow your very own successful bookkeeping business in a supportive environment of franchise professionals, fill out a contact form or call 0116 275 9005 to get in touch with our Franchise Sales team today and find available opportunities near you.

Written by Tom Page, Digital Content Writer

Introducing Nirmal Thakkar, the new business owner bringing Rosemary Bookkeeping services to Stevenage and surrounding areas. 

Back in June, we sat down with Nirmal Thakkar, the brand-new owner of Rosemary Bookkeeping Garden City at the end of her training academy to talk about her life and new business.

Nirmal loved taking part in her bookkeeping training and feels like she’s prepared to carry out the processes required to help her clients with their bookkeeping needs, and is looking forward to building even more skills that will come with practice.

Nirmal came to the UK in 2002 from India, and received an MBA from Hertfordshire University, before going on to work in sales banking. She then took a break from the industry whilst on maternity leave and helped a friend build his business from the ground up. More recently, Nirmal has been working within the NHS as a 111-call handler, which has seen her lead a team with 25 people and work as both a trainer and auditor. Nirmal balances her work life with home life as a Mum to her 10-month-old son and 11-year-old daughter.

She was attracted to Rosemary, she says because she wanted more time to spend with her family. And after hearing about Rosemary from a friend, whose judgement she trusted judgement, Nirmal looked into Rosemary and compared it with other businesses. She says that after speaking to the Rosemary Brand Leader and our friendly franchise sales team she felt a good connection with the people and brand at Rosemary and a sense of comfort that was different when compared to other franchises. Now having completed her academy and ready to start trading, she says she feels “100% confident that [she has] done the right thing.”

In choosing to start a franchise business, Nirmal says, you are working as part of an extended network that is already in the market, as an already established business with a strong brand name. This gives you extra support from the network, and Nirmal says she has already been “blown away with the potential marketing from the support centre” at ServiceMaster head office.

If, like Nirmal, you would like to begin a franchising journey with us to grow your very own successful bookkeeping business in a supportive environment of franchise professionals, fill out a contact form or call 0116 275 9005 to get in touch with our Franchise Sales team today and find available opportunities near you.  

The owner of Rosemary Bookkeeping in Newbury & Basingstoke is celebrating having won awards for growth and resilience at ServiceMaster Live!

‘ServiceMaster Live!’, which took place this May, was a gathering of franchisees from across the ServiceMaster Ltd. franchise network, during which franchisees from our brand family came together to celebrate each other’s successes over the past few years in an awards ceremony, held at the close of the event.

One of the franchisees recognised was none other than Rosemary Bookkeeping Newbury and Basingstoke’s TJ Sutherland, who took home not one, but two awards! These were an award for substantial business growth, and the North Star Resilience Award for her resilience against the number of difficult challenges she has faced in the running of her business since joining the Rosemary network in 2010. These awards go hand in hand in highlighting TJ’s exceptional attitude to her business, and the phenomenal outcomes that she produces as a result, even during the difficult circumstances of the COVID-19 pandemic, which saw many businesses shut their doors in 2020.

Just ask Nina Skoczόłek, Brand Leader for Rosemary Bookkeeping,

“Through the difficult time of pandemic and numerous lockdowns, TJ’s business has not only survived but thrived. TJ was able to employ new members of staff and grow her client portfolio significantly. The great services offered by TJ and her employees were invaluable to her clients. They went above and beyond to support their clients through the legislation changes and guide them through various funding schemes available to small and medium businesses. Despite all challenges of the pandemic TJ managed to make continue building a sustainable business.”

Rosemary Bookkeeping Marketing Manager Victoria Tayler added. “This award is well deserved by TJ, through some of the most trying years for any small business owner, TJ has made adjustments and managed multiple business challenges whilst keeping her clients happy and the books completed on time. TJ also provides a great deal of support to the rest of the network and is always eager to help develop and progress the network as a whole.”

Upon receiving her award, TJ told us she is “extremely delighted to receive not just one but two awards during [my] toughest year so far, and during ServiceMaster Live. It is an honour to have received the North Star resilience award and the growth award – I really value and respect that honour – thank you. (I must admit it took me by surprise!)” she says.

“I could not have done this without the dedication and hard work of my team, I am very proud of everyone. I am extremely grateful for being recognised and we intend to carry on growing as a business and looking after my team but most importantly continue the amazing work that we do with our clients. It’s great to be a part of Rosemary Bookkeeping and ServiceMaster.”

We would like to extend our thorough congratulations to TJ on both of her amazing awards and look forward to seeing her grow further and deliver even more outstanding service to her clients.

If, like TJ, you would like to begin a franchising journey with us to grow your very own successful bookkeeping business, give our friendly franchise sales team a call on 0116 275 9005, or fill out a contact form today.

Written by Tom Page, Digital Content Writer

Fiona-perks-rosemary-wyre-forest

The owner of Rosemary Bookkeeping Wyre Forest has won the prestigious INVEST Award for Commitment and Dedication at ServiceMaster Live!

‘ServiceMaster Live!’, which took place this May, was a gathering of franchisees from across the ServiceMaster Ltd. brand family. Franchisees from each franchise network came together to learn from one another and celebrate each other’s successes over the past few years since the last summit was held in 2019.

The awards ceremony, which took place at the close of the event saw many franchisees recognised for their excellent contributions to their respective franchise network. This included Rosemary Bookkeeping’s very own Fiona Perks from Rosemary Wyre Forest, who was awarded the coveted Invest Award for Commitment and Dedication. A highly prestigious achievement, this award is given to the franchise partner who is committed to giving back and raising awareness of Rosemary Brand. This year, Fiona won the award for her commitment and investment in the Rosemary Bookkeeping brand through her continuing work on the development and promotion of the brand through direct and continued engagement with franchise prospects. All this and more highlight how since starting her business in 2019 Fiona has truly embodied the Rosemary ethos of creating a GREAT PLACE TO INVEST, and always goes Above and Beyond in representing the Rosemary name. Due to the nature of franchising, a business owner like Fiona can be engaged in more than just their own business, and can truly work at strengthening a whole community of businesses, helping both Rosemary clients and owners invest in a brighter future.

Rosemary Bookkeeping Marketing Manager Victoria Tayler describes Fiona as “A delight to have in the Rosemary Bookkeeping network. She works hard in her own business whilst also sharing contributions and ideas to develop and improve the whole Rosemary Network, it was wonderful for Fiona to recommend Rosemary as a great business opportunity and have a new business owner in our network.”

Fiona says that “It was amazing to win the award at the ServiceMaster Live, the other franchisees in the network are brilliant so it was a real honour to be chosen.”

She also describes her investment in Rosemary as the result of a lot of hard work and a labour of love. “I have been working hard for the 3 years I have been with Rosemary to build my client base whilst keeping the Rosemary Brand at the front of my mind,” she says. “I absolutely love being a part of the Rosemary and ServiceMaster family and will keep pushing myself to meet my goals!”

We would like to once again thoroughly congratulate Fiona on her award and thank her for all her hard work and investment into Rosemary over the years, and we look forward to working towards her goals with her.

If, like Fiona, you are looking for a great place to invest and would like to begin a franchising journey with us to grow your very own successful bookkeeping business, give our friendly franchise sales team a call on 0116 275 9005, or fill out a contact form today.

Written by Tom Page, Digital Content Writer

mike-wallace-rbk-reading

The owner of Rosemary Bookkeeping in Reading has won the prestigious PEOPLE Award for Bookkeeper of the Year at ServiceMaster Live!

‘ServiceMaster Live!’, which took place this May, was a gathering of franchisees from across the ServiceMaster Ltd. network. Franchisees from the entire ServiceMaster brand family came together to and during the awards ceremony held at the end of the event, celebrate each other’s successes – the first time they have been able to do so since the start of the COVID-19 pandemic.

The awards recipients included Rosemary Bookkeeping Reading’s Mike Wallace, who was awarded the prestigious PEOPLE Award for Bookkeeper of the Year. A highly coveted achievement for a franchise business owner, this award is given to the franchise partner who always goes out of their way to help based upon the nomination of their peers. Rosemary Bookkeeping Brand Leader Nina Skoczόłek says that Mike was a model candidate for such a distinguished award due to the depth of his support and expertise, describing him as, “A truly invaluable member of the Rosemary network.”

“Mike makes himself available to guide fellow franchisees, sharing a wealth of expertise, showing patience and willingness in doing so,” she says. “A key foundation of Rosemary is of supporting each other and [Mike] goes above and beyond in doing so.”

Rosemary Bookkeeping Marketing Manager Victoria Tayler echoes this, adding, “I was delighted that Mike was nominated for this award by one of his peers, Mike has always been exceptionally helpful to others within the network as well as the wider ServiceMaster brand. Mike is an invaluable member of the Rosemary Bookkeeping Network.”

Mike says that “As this was an award voted on by my fellow Rosemary Franchise Partners, I was particularly honoured & grateful to have received it. It was great that we were able to be presented with the awards at ServiceMaster Live, given the events of the last couple of years. To see & meet a number of fellow franchisees from the other ServiceMaster brands as well helped make it a really enjoyable and beneficial event.

We would like to once again extend our congratulations to Mike on his award. People are at the heart of franchising, and to be recognised by your peers for your hard work in such an environment is truly a special thing indeed. We look forward to seeing how he, and the rest of the network will develop in the years to come.

If, like Mike, you are looking to join a supportive and expansive franchise network and would like to begin a franchising journey with us to grow your very own successful bookkeeping business, give our friendly franchise sales team a call on 0116 275 9005, or fill out a contact form today.

Written by Tom Page, Digital Content Writer

RBK North Kent award

The owner of Rosemary Bookkeeping in North Kent & Isle of Sheppey has won winning the North Star Award for Franchisee of the Year at ServiceMaster Live!

‘ServiceMaster Live!’, which took place this May, was a gathering of franchisees from across the ServiceMaster Ltd. franchise network, during which franchisees from each of our brand family members came together to learn from one another and celebrate each other’s successes over the past few years.

The awards ceremony, held at the close of the event saw many franchisees recognised for their excellent contributions to their respective franchise network, and the work they have done in the last 12 months. This included Rosemary Bookkeeping’s own Grant Dye from Rosemary North Kent & Isle of Sheppey, who was awarded the prestigious North Star Franchisee of the Year Award. The pinnacle of achievement for a franchise partner within the Rosemary network, this award is given to the franchisee that has truly embodied the ServiceMaster ethos of going above and beyond in all aspects of business ownership to deliver a truly first-class experience to both staff and customers.

This year the award goes to a Grant Dye, for his exceptional work in all areas of business management and development. Grant has fully embraced the Rosemary System, and been actively involved in the development of new solutions and services within the network, as well as new technologies. Chiefly, this has included working hard on automating their internal processes to constantly deliver a high level of customer service to their clients – as evidenced by the high volume of glowing reviews for his services.

Nina Skoczόłek, Brand Leader for Rosemary describes Grant as the perfect Rosemary franchisee “Grant is supportive and provides encouragement for growth towards other franchise partners in the network. He is a true Rosemary Bookkeeper – cut him in half – he’ll bleed orange,” she said, before presenting Grant with his award at ServiceMaster Live!

Rosemary Bookkeeping Marketing Manager Victoria Tayler added. “Grant thoroughly deserves this award. Grant truly embraces being part of the Rosemary Bookkeeping network and always is forthcoming with ideas, embraces the brand and the network as a whole and works hard to develop and grow his own business at the same time.”

Upon receiving his award, Grant says he was very particularly thankful to receive an award of such magnitude amongst his peers. “I was greatly humbled by receiving this prestigious award for Rosemary Bookkeeping franchisee of the year, as I was in the presence of great franchisee partners that I look up to,” he says.

He went on to thank his team and clients for all that they have done to aid him on his Rosemary journey. “I attribute my success to the great support and knowledge from the Rosemary franchise team and our family of franchisee partners; my fantastic clients who are a firm part of the current and future culture and a clear 3 years strategic and marketing plan that focuses my energies in the right direction, to achieving my objectives and goals.”

We would once again like to congratulate Grant on his award and look forward to seeing what he does next.

If, like Grant, you would like to begin a franchising journey with us to grow your very own successful bookkeeping business, give our friendly franchise sales team a call on 0116 275 9005, or fill out a contact form today.

Written by Tom Page, Digital Content Writer

rosemary-bookkeeping-stratford-award-winnner

The owner of Rosemary Bookkeeping in Stratford is celebrating after winning the award for Rookie of the Year at ServiceMaster Live!

‘ServiceMaster Live!’, which took place this May, was a gathering of franchisees from across the ServiceMaster Ltd. Franchise network that allowed franchisees to network and celebrate each other’s successes over the past few years.

Part of this was an awards ceremony, held at the close of the event which saw many franchisees recognised for their excellent work over the particularly difficult period since the start of the COVID-19 pandemic.

One of these franchisees was none other than Rosemary Bookkeeping’s own Mohammad Hossain, who began his Rosemary journey at the beginning of 2021 after the early lockdowns caused him to take a step back and reconsider his career. Up until this point, Mohammad had been amassing a plethora of skills and experience within the bookkeeping and accounts sector – but decided that it was finally time to put them to good use in running his own business.

When we interviewed Mohammad in early May he told us of his aspirations at this time to grow his business through franchising:

“I wanted to be independent and be out on my own as I was very confident in the skills, knowledge and expertise I had in accounting and services like payroll, VAT, and CIS. I was fully confident that I can run my own business. But I knew it would be difficult for me to do this on my own without any kind of support to help me strengthen and grow the business. So, I decided not to go alone and to go with a franchise that could give me all the support I needed to grow.”

And grow Mohammad has, as evidenced by his winning Rosemary Rookie of the Year at ServiceMaster Live! This award is given to a franchisee in a new business who has successfully implemented the Rosemary model to substantially grow their business, build their local reputation and constantly improve their skills.

As a shining star of our network and a newer franchisee, Mohammad was the perfect candidate for such an award. “It is no wonder Mohammad has won Rookie of the year,” says Rosemary Bookkeeping Marketing Manager Victoria Taylor. “He has so much energy and enthusiasm for growing his Rosemary Bookkeeping Business and providing a highly valuable service to his clients, I am sure this is just the start of what will be an outstanding journey.

His award has also galvanised Mohammad to keep growing and develop further. “It feels wonderful to win Rookie of the Year 2021,” he says. “I feel grateful and inspired. But I attribute this success to the whole Rosemary Team, who have worked work to help me achieve this honour. Having a great award like this award is now inspiring me to set a new ambitious target for the future, and a business plan to achieve it.”

We would once again like to congratulate Mohammad on his award and look forward to working towards what is sure to be a certain and bright future with him.

If, like Mohammad, you would like to begin a franchising journey with us to grow your very own successful bookkeeping business, give our friendly franchise sales team a call on 0116 275 9005, or fill out a contact form today.

Written by Tom Page, Digital Content Writer

rosemary-bookkeeping-stratford-award-winnner

We sat down with Mohammad Hossain, the owner of Rosemary Bookkeeping in Stratford to chat about his experience as a franchisee for Rosemary Bookkeeping.

Mohammad’s Experience

Mohammad came to the UK in 2009 to begin training in accountancy with the Association of Chartered Certified Accountants. Within three years he was ready to start work in an accounting firm, getting some hands-on and practical experience as a training provider.

Whilst continuing with his study, Mohammad spent seven months training on SAGE accounting and payroll.

During this time, he also practised at different accounting, practice, and charity firms to build a base of practical accountancy skills like managing VAT and accounts, with the hope of one day being able to build a client base of his own and become a trusted source for people looking for help with their finances.

A change of career

When the COVID pandemic began in 2020, Mohammad was able to take a step back and gain a fresh perspective. He realised he wanted to start his own business.

He realised he had been gaining experience for around 10 years now, it was time to make something of his own. So, he did some research and decided that he wanted to go the route of franchising because of the added support he would gain from a franchise network.

“I wanted to be independent and be out on my own,” he says.

“I was very confident in the skills, knowledge and expertise I had in accounting and services like payroll, VAT, and CIS, and that I could run my own business.

I knew it would be difficult for me to do this on my own without any kind of support to help me strengthen and grow the business. So, I decided not to go alone and to go with a franchise that could give me all the support I needed to grow.”

Mohammad then spent a long time looking into franchises that would be a good fit for his experience and that he felt would be a reliable investment for him but says he struggled to find anything that was a good fit.

“I had been gaining experience for the last ten years and I wanted to use my skills and expertise for my own business. So, I was looking for something that suited me but wasn’t finding anything.”

Finding Rosemary Bookkeeping

But then, whilst looking in the franchise magazine Point Franchise, Mohammad found ServiceMaster and Rosemary Bookkeeping. He got in touch with our friendly franchise recruitment team and was impressed by the simultaneous friendliness and professionalism of the ServiceMaster and Rosemary team.

Mohammad then asked Emma for some references for the other Rosemary franchisees before making any decisions, and says he was left very optimistic due to the responses of the other business owners, as well as feeling reassured in his investment due to Rosemary’s background “as a multinational company with a very strong background.”

Training as a Rosemary business owner

After deciding to join the Rosemary Bookkeeping network as a franchise owner, Mohammad underwent our comprehensive two-week training academy to become acquainted with the systems, processes, and operations of managing a Rosemary Bookkeeping business.

As someone who is always looking to grow and expand his knowledge, Mohammad says he enjoyed the experience of the training academy.

“I found the academy excellent and that period of training really exciting. Rosemary prepared so much to welcome me on board that was not only engaging with the business, but training, support, and preparation for all the knowledge and technology the business needs.

Everything I needed, they provided me [with]. The academy was perfect.

Even though I was already trained under SAGE, Xero, and other bookkeeping steps, came out with more knowledge, new skills, and experience.”

Network support and getting settled

Due to starting his business during the COVID-19 paramedic, Mohammad initially struggled to build a client base. But he was supported through this by the franchise network.

“In the beginning, there weren’t many clients, mostly ones from my old business. But I was assured by Nina [Rosemary Bookkeeping brand leader] and other Rosemary franchisees to be patient and it would grow and that’s what happened.

Now I’m really happy I am getting more clients, more responses, getting familiar with the people and local businesses and it’s just looking very positive.”

The rewards of a Rosemary Bookkeeping franchise

Now, Mohammad says he finds being a franchise owner very rewarding for many reasons. Chiefly though, he says he gains satisfaction from building a strong customer base and building brand awareness in his territory – something he says is helped by being part of the wider Rosemary brand.

“I’m getting clients through the website and now my friends and other people ask me about Rosemary, whereas previously they didn’t know about it, or people don’t know the difference between bookkeeping and accounting.

But now thanks to the website or marketing, the Rosemary name is getting out there online and locally, so that when people search for bookkeeping organisations – my name comes up as a leading name.”

But at the heart of it, Mohammad’s primary source of satisfaction comes from helping his clients and feeling accomplished in that he can help them when they need it. And due to being part of a wider network, when he needs help and support, it is on hand.

“The best thing is all work I do for the clients and the satisfaction from being able to help them through something myself, but also knowing that whenever I face difficulties, there is support and the rest of the franchisees who can help me. At any time, I can leave questions or messages and get a response very quickly, which is wonderful.”

Mohammad says that this makes working with a franchise a lot better than owning a business by yourself. Even though he was concerned about the initial investment.

“[Owning a business on your own] will be really difficult in this competitive market because the big brands will not let you get clients easily. But working with Rosemary, within one year I can see that I am getting a positive return on the investment.”

Looking for a change?

If like Mohammad, you would like to be part of a dependable franchise network, whilst supporting clients with their finances, fill out a contact form or call 0116 275 9005 to get in touch with our Franchise Sales team today and find available opportunities near you.

It’s the start of a new financial year. Ready to make a change?

It’s April, signalling the arrival of spring, Easter, and a new financial year. A time when businesses take time to take stock of their finances and plan for the year ahead.

When making a big life change, there is a lot to consider. But if you think part of your plans this new financial year could involve owning your own business, having the proper information and support is crucial. That’s why we’ve put together a blog on the essential information you need to know to start your own business with Rosemary Bookkeeping.

Franchising: What is it exactly?

Rosemary Bookkeeping is what is known as a franchise business. Put simply, franchising is an alternative route into business that provides business owners – also known as franchisees – with a tried and tested business model that is proven to be successful. So, in purchasing a Rosemary Bookkeeping business, you will become a franchisee. What this means for you is that, in turning over your new leaf, you’re not starting from scratch. The business is still yours, but you’re not in it alone, you’ll have the full support of our Rosemary Bookkeeping franchise network (and our parent company ServiceMaster Ltd.) behind you.

This has great benefits for you in terms of the amount of financial support you will receive. In fact, many leading banks in the UK recognise franchising as the safest route into business. As a result, many may even lend you up to 70% finance towards your investment.

Ultimately, franchising is about support. And above all, it can be reassuring to know that there is an established and experienced governing body behind you as you take that first step into starting a new business.

Rosemary Bookkeeping: Your best choice

With an established presence in the UK, Rosemary Bookkeeping and ServiceMaster Ltd are recognised, well-known, and trusted brands chosen by residential and commercial customers alike, with franchises turning over £50 million across the ServiceMaster network in 2021.

Investing in a trusted franchise from ServiceMaster like Rosemary Bookkeeping connects you to our franchise support centre. This means you’re provided with a direct line to all of the support, advice, training, marketing materials, systems, and processes that you need to run a successful bookkeeping business.

Owning a Rosemary Bookkeeping business means:

  • Flexible hours and the ability to work from home
  • A recurring income with average 75% gross profit margins
  • Excellent growth opportunities to build into a management style business
  • Dedicated support from an experienced franchisor in Bookkeeping, Operations, Sales & Marketing
  • Maintaining personal autonomy whilst still working for a well-established and trusted brand

If you like the idea of being your own boss and being able to manage your own time and business, all whilst offering support to other small businesses, get in touch with our franchise sales team today.

Take the first step towards a fresh start with Rosemary Bookkeeping this financial year by filling out a contact form or by calling 0116 275 9005.

Happy Valentine’s Day from Rosemary Bookkeeping!

In keeping with the theme of the day, we’re sharing the love. We asked the franchise owners within our national network to share what it is that they love about franchising, and owning a Rosemary Bookkeeping business.

Whether it’s being a part of an established network of friendly franchisees, or working with a trusted and dependable business model, there’s a lot to love about owning a Rosemary Bookkeeping business. As Caroline O’Brien from Rosemary Bookkeeping Coventry will tell you:

 “What I love about the Rosemary Bookkeeping brand is the fact that we get great support from each other and the Head Office team. They are all a really friendly and knowledgeable bunch of people and I feel very safe in their hands.”

If you’re looking to start a new business that will allow you to offer support to small businesses and be able to manage your own time and business from home, make an enquiry with us, and join our network of satisfied franchisees today. Upon purchasing a business with us, you will take part in one of our comprehensive training academies, to help you get to grips with the Rosemary Bookkeeping values, strategies and methods. No matter your experience of the bookkeeping, franchising, or the stage of your journey, we will be there to support you every step of the way.

Tom Page, Digital Content Writer – ServiceMaster

As we head into February and closer to spring, here are all of the things to love about starting a Rosemary Bookkeeping business now.

Spring is approaching, and whilst there is no bad time to purchase a Rosemary Bookkeeping franchise, this is an excellent time to start thinking about growing with a new business.

As spring gets closer, as does the new financial year – beginning in March. This something that our Rosemary Bookkeeping franchisees can take advantage of with both our services and our marketing, as more and more people start spending time thinking about sorting their books ahead of the new tax year.

Springtime is all about new starts, and what better way to reflect this, by giving yourself a fresh start by purchasing a Rosemary Bookkeeping franchise? But unlike the natural world, you won’t have to build yourself from the ground up. Joining a successful franchise like Rosemary Bookkeeping means that all of the groundwork has been laid for you. By joining our network, you are also joining a nationwide team of other successful franchises with a pre-existing, tried and trusted business model.

Upon purchasing a Rosemary Bookkeeping business you will take part in one of our comprehensive training academies to help you get acclimated to the Rosemary Bookkeeping brand, disciplines and strategies. This all but eliminates the awkward period of finding your feet and ensures that your business can hit the ground running, equipped with all tools you’ll need to succeed straight out of the gate.

And there’s lots to love about a Rosemary Bookkeeping franchise. The Rosemary Bookkeeping brand is trusted to provide intelligent bookkeeping services to SMEs and accountants across nationwide, with a huge potential market of 4 million businesses in the UK to whom we can offer our services. With 60 years successful franchising experience as part of the ServiceMaster brand family, our Rosemary Bookkeeping franchisers are in safe hands.

Whether you’re new to bookkeeping and franchising, or an industry professional – the tried and tested Rosemary model can help you develop a highly successful business.

If are looking for a fresh start that will allow you to run a business from home, have a better work-life balance, and offer support small businesses, click here or call 0116 275 9005 to make an enquiry about starting a Rosemary Bookkeeping franchise today.

Credit: Tom Page, Digital Content Writer – ServiceMaster

Ready to make a change this New Year? Why not join a leading UK franchise with Rosemary Bookkeeping?

Happy New Year from all of us at Rosemary Bookkeeping. With 2022 here, many will be looking ahead and as a result, you make be thinking about making some changes in your life and career. If this sounds like you, why not consider making your New Year’s resolution to give yourself a fresh start by purchasing a Rosemary Bookkeeping business?

If you are on the fence and are unsure about making a big change, that is understandable – it’s a big decision to make. Ultimately, the choice lies with you, but it can still be worth looking into the many advantages that franchising provides. So, we’ve put together a list of questions that you might have about franchising, as well as the benefits it can provide.

What is franchising?

First things first, what even is franchising? Put simply, franchising is an alternative route into business that provides business owners – also known as franchisees – with an already tried and tested business model that has been proven successful.

Pro: You can receive external financial support

Many leading banks in the UK recognise franchising as the safest route into business and as a result may be willing to lend you up to 70% finance towards your investment.

All in all, franchising is about support. It can be reassuring to know that there is an established and experienced governing body behind you as you take that first step into starting a new business. With Rosemary Bookkeeping, and our main body ServiceMaster Ltd., you will be set with a recipe for success.

OK, so why choose Rosemary?

With an established presence in the UK, Rosemary Bookkeeping and ServiceMaster Ltd are recognised, well-known, and trusted brands chosen by residential and commercial customers alike, with franchises turning over in excess of around £50 million across the ServiceMaster network in 2021.

Investing in a trusted franchise from ServiceMaster like Rosemary Bookkeeping provides you with a wide reaching network and connects you to our franchise support centre, who are able to provide support and advice, training, marketing materials, and all of the systems and processes that you might need.

Choosing to own a Rosemary Bookkeeping business means:

  • Having a recurring income with average 75% gross profit margins
  • Excellent growth opportunities to build into a management style business
  • Flexible hours and the ability to work from home – which keeps costs down
  • Receiving dedicated support in Bookkeeping, Operations, Sales & Marketing

How is franchising better than starting my own business?

We understand that one of the main draws of owning your own business is, well, having your own business. Though our franchisees are provided support and a business model, they are still responsible for their own business and are given plenty of autonomy within their own territory. As well as this, starting your own business will be challenging no matter which way you slice it. However, with a franchise, you have the support of a larger body behind you. As a result, a business that you have started on your own has a statistically proven higher chance of failure than a franchise business.

An outstanding franchise like Rosemary Bookkeeping gives you a helping hand when and where you need it, and allows you to build on a previously proven business formula. All of those things that you ‘try to see if they work’ in the early stages of starting a business have already been done by the franchisor, so you save a lot of time and money and reduce your investment risk. With a franchise, you are ultimately in charge of your own operation, but you don’t need to spend time trying to reinvent the wheel.

But don’t just take our word for it…

The British Franchise Association believes that,

“Franchising remains one of the most successful forms of starting your own business, with extremely high success rates and much more security than starting your own without the proven system, support and brand.”

Where can I learn more?

If this has helped you learn more about franchising and you now think that you might want to delve into starting a business of your own with Rosemary Bookkeeping, you can find more about us and our franchise opportunities here.

Or, if this has given you an interest in franchising, but you are unsure if Rosemary Bookkeeping is right for you, why not check out franchise opportunities with the other brands within the ServiceMaster Ltd. family of brands.

For further information on this, or any of our other money-making opportunities, call our franchise sales team on 0116 275 9005 / franchisesales@servicemaster.co.uk 

Credit: Tom Page, Digital Content Writer – ServiceMaster

If you don’t have finance to start a business, it doesn’t mean it’s the end of your dream. You may be eligible for finance through major banks, franchise finance providers or even the UK Government start up loan scheme.

So how do you increase the likelihood of them borrowing money to you?

Know exactly what you need to borrow 

You’ll need to gather all of you personal expenditure and funds to know exactly what you need to borrow and what you can afford to pay back. It’s important to also consider the future and any impacts your financial situation might face. I.e. are you thinking about moving house, starting or expanding a family? Any other large costs that could hinder you packing back your loan. It’s not a good idea to get in to financial difficulty as most franchises won’t accept individuals with a poor financial history.

Tidy up your finances 

As part of the application process borrowers will ask for bank statements and for a credit check. It’s a good idea ahead of this time and throughout it to avoid any unnecessary or habitually spending. Any patterns or anomalies could raise a red flag to lenders and stop, or delay the process.

Business Plan 

All finance providers will ask for a business plan. This is effectively proof that your business model and plans will achieve a turnover that can pay towards your debts at the rate at which you are asking to borrow. That said, the business plan is also a great tool for when you are in business to follow and to work with throughout the challenges that business brings. It should include operational, competitor, staffing, sales, marketing and general information around your new business plans.

Did you know that we can help you to create your business plan?

Finally, as a conciencous franchisor, we do help you with the finance process if you wish to borrow funds. We can discuss with you the wide range of options so that you can make an informed decision of who you’d like to approach for your borrowing requirements. Any help along the process, we are there.

If you’d like to discuss financing a Rosemary Bookkeeping franchise, contact us on 0116 275 9005 / franchisesales@servicemaster.co.uk 

So you are thinking about joining a franchise, but how do ensure that your investment in to the franchise pays off?

This is important, particularly as it is estimated that as many as 90% new start ups fail.

First and foremost, the benefit to joining a franchise is that you’re using an established brand, a proven business model and have not had to make the mistakes that many start ups have faced before you have developed. But how else can you ensure success?

  • Business Planning – An essential part of the application to join, a business plan will also form the fundamentals of running your business. Here you’ll outline everything from budgets to staffing and business objectives
  • Marketing Planning – This comes hand in hand with business planning and supports your business objectives with smaller marketing objectives to be achieved and a plan of how you will achieve them
  • Utilise support – Being a part of a franchise gives you access to support of not only a team of franchise professionals, but a network of experienced business owners too. Use the support on offer, it really does help!
  • Be proactive – Find your customers! – Being a B2B business, they generally won’t come to you unless you’ve attracted them someway. Generally in this type of work you would utilise sales and marketing skills to reach out and sell to your customers direct. Direct marketing, networking and prospecting are our most favoured ways of generating new clients
  • Keep track – Don’t let time, money or work (or lack of it) run away with you. Remember to measure against your original business and marketing objectives to ensure that you’re progressing and if not, that you can put something in place to get you back on the right track!

The above five simple tips can put you on to the path to success. Ultimately it is down to your attitude and motivation to succeed.

If you believe that you have what it takes to be a great business owner in our Rosemary Bookkeeping network, we’d love to hear from you at 0116 275 9005 / franchisesales@servicemaster.co.uk 

A Rosemary Bookkeeping franchise is a sales and marketing franchise.

That means that you’ll need to conduct marketing to gain interest to your business and then convert it, using sales techniques to win business.

Some of us are naturally blessed when it comes to sales. That’s because selling is often more successful when it’s done with confidence and personality.

You can build confidence and work on your personality, but here are some key skills you’ll need to develop to be a great salesperson within your business:

  • Communication – Communication skills are key when it comes to effectively communicating with both prospects and customers
  • Listening – In particular, active listening skills to ensure that you’re able to deliver the most suitable solution to the customer
  • Objection handling – Not every call will be positive, so a good skill to have is one to switch a negative to a positive
  • Negotiation skills – These skills are often developed with practice, but can ensure that you get a good deal for you and the customer both
  • Timekeeping – One thing that can ruin all of your work when it comes to sales is not getting back to a customer or prospect when you should, timekeeping is key!

There are lots more skills that all help, but those five are the key skills that we find benefit most of our franchisees when it comes to selling their services to prospective clients.

As part of our training academy we have a great session on sales training to ensure that you feel confident in your sales skills before embarking on your new journey.

If you’d like to find out more about our business model, available territory or our next discovery and training dates, contact our franchise recruitment team today on 0116 275 9005 / franchisesales@servicemaster.co.uk

Rosemary Bookkeeping is a great option for those who are interested in working from home. It is favoured because there is no commute in the busy traffic, there’s added flexibility by being at home and you can choose your work environment, rather than it being chosen for you. But how do you get the most from it?

Here are 5 tips on how to run a business from home, effectively!

  1. Separate work and pleasure 
    Make sure the office/work space is totally separate from where you spend your down-time. This will prevent you from being tempted to work when you shouldn’t and relax when you should be working!
  2. Create storage
    Running a business from home will require you to have storage and when looking after data, it needs to be kept secure. Lockable filing cabinets, safes and other organisational furniture will be required
  3. Dress for the job 
    Get up and out of your pyjamas, wear something appropriate for running your business from home. It helps with mindset and then gives you the opportunity get in to your ‘comfies’ when you’ve finished for the day
  4. Fresh air
    Take regular breaks and where possible, get some fresh air. It helps refocus the mind and awaken you if you’re feeling a little tired
  5. Have the right kit 
    If you’re lucky enough to operate your business from home, you need to ensure that you have everything you need, to do it effectively. Computer, printer, storage and stationery to name a few

Above all else, you do need to be committed and motivated to work from home. Particularly when it comes to the distractive that you expect within a home.

If you’d like to chat about the Rosemary Bookkeeping business model and how it allows for flexible home working, contact our team today on 0116 275 9005 / franchisesales@servicemaster.co.uk

Much of the Rosemary Bookkeeping model is based on not only attracting, but retaining clients.

But why is it important to retain clients?

That’s because the lifetime value of a client is greater in a Rosemary Bookkeeping business because of regular recurring income. It is very much a numbers game of attracting and servicing more clients each day, week, month makes reaching targets easier and much easier to predict.

Having regular recurring income allows you to better manage staff levels, resources and investments. There are suitable systems in place to monitor these factors helping the business owner to make data informed decisions. Data informed decisions can be lower risk, preventing costly and poorly timed decisions.

How can you retain clients? 

  • Understand clients needs, meet and if you can, surpass them
  • Learn from mistakes
  • Ask clients for their feedback and act upon it
  • Reward loyalty
  • Provide excellent customer service
  • Don’t become complacent

All of the above points are thoroughly covered in our Rosemary Bookkeeping franchise training academy. With continuous support throughout.

If you’d like to build a scalable business through building and retaining a customer base, we’d love to hear from you. Contact our friendly franchise sales team on 0116 275 9005 / franchisesales@servicemaster.co.uk for territory and training information 

Marketing is an essential business tool to help you to create, build and maintain a relationship with your customers. For that reason, marketing takes an important spot on our initial training academy and is also supported throughout your whole business journey with us.

Marketing support has always been offered through our marketing team and via direct support from the Rosemary Bookkeeping marketing manager, however, we’ve more recently introduced a marketing academy to help franchise owners to grow their marketing skills to grow their businesses. The academy covers several topics – including but not limited to:

  • Building brand awareness locally
  • Social Media
  • Digital marketing (free & paid)
  • Customer Relationship Marketing
  • Traditional marketing
  • & more

The marketing academy also allows for discussion sessions between those on it to help generate more ideas and solutions within the network.

Of course, this is at no cost to the franchise owner, adding further value to our franchise proposition.

So when you are considering your franchise options and perhaps Rosemary Bookkeeping is one of them, remember to think of the bigger picture. The future, the development and where this fits with your long and short term goals.

For further information in our investment in marketing, book a call with our franchise sales manager today on 0116 275 9005 or email franchisesales@servicemaster.co.uk

 

Did you know that bookkeeping is listed as one of the most profitable businesses in 2021?

According to NerdWallet that is the case!

Ranked at position 18, bookkeeping and accounts represents a great business opportunity. But why?

That’s because business owners pay for these services by the plenty, as to them, bookkeeping and accounts are the worst part of owning a business. Knowing that there is someone else who can do them and do them well, means a bookkeeper is worth their weight in gold.

Launching a bookkeeping business can help individuals to service this growing demand to help them to keep their finances in good order! It also couldn’t be easier through using a franchise (Such as Rosemary Bookkeeping) to build a client base and get you up to speed with what’s involved.

It isn’t necessary to have qualifications in accounting to be a bookkeeper as long as you are properly trained. Here at Rosemary Bookkeeping we can take care of that.

We can also take care of:

  • Marketing help
  • Operational support
  • Website & collateral
  • Software
  • 10 qualified leads to get you started

With high profit margins of over 50%, the ability to choose your hours and work from the comfort of your own home, it is no surprise that bookkeeping is listed as one of the 23 most profitable businesses in 2021.

Register your interest by calling us on 0116 275 9005 or emailing franchisesales@servicemaster.co.uk

Sarah Connop from Shrewsbury brings bookkeeping services for small and mirco businesses to Shrewsbury & Telford.

Sarah is ACMA qualified and has over 20 years of experience working in a variety of financial roles, working for small businesses and both FTSE 100 and FTSE 250 companies to help them understand their finances.

After her long career in the corporate world and working for a number of large corporations, Sarah wanted to be able to put her knowledge to good use and help small businesses that don’t or can’t have their own finance team.

Sarah had considered setting up her own business for many years but making the leap from the corporate world to the unknown was daunting as any new business owner will understand so; after spending some time researching options, Sarah chose to join the Rosemary Bookkeeping franchise network. Working with Rosemary Bookkeeping allows Sarah to work independently and grown her own business locally, Sarah can grow her own client base and build her own business reputation but also benefit from national support and backing as well as the support from a larger network.

Utilising her own knowledge, industry experience and working with the Rosemary network, Sarah’s ambition is to work with local businesses to help them simplify their finances so that they are easier to understand, to give the business owners back valuable time so they can focus on growing and developing their business instead of using it to unravel a whole load of numbers. Sarah wants the business owners she works with to be able to focus on their goals and objectives rather than their finances so their businesses can really grow and thrive.

“I want to become a brand name that people (not just business owners) recognise. I would love for Rosemary Bookkeeping Shrewsbury & Telford to grow into a network where lots of local businesses work with and recommend Rosemary Bookkeeping Shrewsbury. That we become the bookkeeping businesses of choice for the area and associated with helping other local business owners and truly making a difference. There are so many businesses that have helped me, I would like to be able to give back.”
Sarah Connop, Owner or Rosemary Bookkeeping Shrewsbury & Telford.

We are looking forward to supporting Sarah in her Rosemary journey!

If you would like to discuss the exciting and rewarding opportunity that a Rosemary Bookkeeping franchise brings, contact our franchise sales team today on 0116 275 9005 or at franchisesales@servicemaster.co.uk

Caroline O’Brien,  owner and manager of Rosemary Bookkeeping Coventry started the business just over 10 years ago, within that time has built a successful and growing business. Caroline has over 30 years of experience in accountancy and bookkeeping services and provides a vital service to her SME clients across Coventry.

Because of the exemplary way Caroline runs her business, her exceptional customer service and her commitment to the Rosemary Bookkeeping Brand and Network, Caroline, Rosemary Bookkeeping Coventry have won thePrestigious Rosemary Bookkeeping 2020 Franchisee of the Year award.

This award is only given to a Franchise Partner who has displayed the highest achievement in the pursuit of excellence and professional management in of their Rosemary business.

Caroline said,
“I was really honoured and grateful to receive the Rosemary Bookkeeping 2020 Franchisee of the Year award at our recent online forum. A huge thank you to my colleague 
Jasleen Heer, without whom this wouldn’t have been possible. Also, big thanks to all the staff at Head Office for their ongoing support and finally to all the other Franchise Partners for all their help and encouragement over the years.”

Caroline is dedicated to providing exceptional customer service and this is evidenced by the high level of client referrals Caroline receives.

We were delighted to announce that the North Star Award for 2020 went to Caroline and her Rosemary Bookkeeping Coventry business.

“Caroline’s business is an example of excellence and professional management of the Rosemary Bookkeeping business.I admire Caroline’s ambition to streamline all processes and her pursuit of constant improvement for the employees and herself. Rosemary Bookkeeping Coventry has been steadily growing over recent years. Caroline has built a great infrastructure of employees and subcontractors to deliver quality work to the clients and accountants. Caroline’s business is managed in a lean and efficient way with customer always in mind. She embraces the Rosemary System and supports other franchise partners in the network.”
Nina Ostasz, Rosemary Bookkeeping Operations Brand Leader added.

Congratulations Caroline!

If you’d like to join a franchise network where greatness is rewarded in recognition for your hard work, contact our franchise sales team today on 0116 275 9005 or at franchisesales@servicemaster.co.uk for available territories and future training dates