Introducing Nirmal Thakkar, the new business owner bringing Rosemary Bookkeeping services to Stevenage and surrounding areas. 

Back in June, we sat down with Nirmal Thakkar, the brand-new owner of Rosemary Bookkeeping Garden City at the end of her training academy to talk about her life and new business.

Nirmal loved taking part in her bookkeeping training and feels like she’s prepared to carry out the processes required to help her clients with their bookkeeping needs, and is looking forward to building even more skills that will come with practice.

Nirmal came to the UK in 2002 from India, and received an MBA from Hertfordshire University, before going on to work in sales banking. She then took a break from the industry whilst on maternity leave and helped a friend build his business from the ground up. More recently, Nirmal has been working within the NHS as a 111-call handler, which has seen her lead a team with 25 people and work as both a trainer and auditor. Nirmal balances her work life with home life as a Mum to her 10-month-old son and 11-year-old daughter.

She was attracted to Rosemary, she says because she wanted more time to spend with her family. And after hearing about Rosemary from a friend, whose judgement she trusted judgement, Nirmal looked into Rosemary and compared it with other businesses. She says that after speaking to the Rosemary Brand Leader and our friendly franchise sales team she felt a good connection with the people and brand at Rosemary and a sense of comfort that was different when compared to other franchises. Now having completed her academy and ready to start trading, she says she feels “100% confident that [she has] done the right thing.”

In choosing to start a franchise business, Nirmal says, you are working as part of an extended network that is already in the market, as an already established business with a strong brand name. This gives you extra support from the network, and Nirmal says she has already been “blown away with the potential marketing from the support centre” at ServiceMaster head office.

If, like Nirmal, you would like to begin a franchising journey with us to grow your very own successful bookkeeping business in a supportive environment of franchise professionals, fill out a contact form or call 0116 275 9005 to get in touch with our Franchise Sales team today and find available opportunities near you.  

We are thrilled to announce the first edition of our ServiceMaster Podcast, with episode 1 featuring our very own Rosemary Bookkeeping business owner, Grant Dye.

Grant provides bookkeeping services to his clients within North Kent and the Isle of Sheppey and joined Rosemary Bookkeeping late 2019.

Episode 1 is really useful for those of you who are interested in learning more about our bookkeeping franchise from a member of the franchise network. Grant has been able to share his own account of his journey so far and here’s what he covers in less than half an hour.

  • Grant shares with us his early thoughts about being part of our franchise
  • Previous experience
  • What’s involved in a typical week
  • What clients ask for
  • The support from Rosemary Bookkeeping and the franchise network
  • ‘What is bookkeeping’
  • Benefits of a business using a bookkeeper

Take a listen of Episode 1 HERE

We hope that you take the time to listen to our first episode and tune in for the rest.

For any enquiries surrounding joining our bookkeeping franchise contact us here or call us on 0116 275 9005 for further information


One of the best parts of being in a franchise is having the peer network around you.

Here at Rosemary we vow to give our franchise business owners a platform to communicate with their fellow peers on a regular basis. We also ensure that we provide useful information to our franchisees in an interesting and enjoyable format.

The BIG Summer Summit saw over 100 individuals from our franchised businesses meet to talk all things business and to attend four session topics of their choice covering HR, Marketing, Sales, Technology and Products.


The session topics were carefully decided by our operations team at the Franchise Support Centre to cover areas of the business that our business owners felt they needed further support in. We drafted in expert advice from HR, Marketing, Sales, Technology & Product specialists in order to deliver on brief. We also held some additional sessions with our own qualified franchise professionals team.


Our Rosemary business owners even left with a goody bag of branded merchandise to further their investment in a very powerful and recognised brand.

Our event was a huge success! Take a read of some of the testimonials below;

“Well paced, informative and interesting sessions and event.”

“I stayed overnight and the venue was great, the food great, the sessions were all good and it was really good to meet not only the new FP’s but some of the other brands as well.”

“Excellent day and I personally found it very informative.”

Being a part of our franchise network means that you not only get support from a world-renowned franchisor, but also from a network of established business owners all working towards the same goal as you. We’re a friendly bunch and between us all, have heaps of knowledge around our service, sector, customers and all things business!

If you’d like to find out more about being an integral part of our Rosemary network, contact our Franchise Recruitment Team on 0116 275 9005 or at

Local businessman, Mark Hamblett has launched his new Rosemary Bookkeeping business in the Wolverhampton and Bridgnorth area.

Mark has successfully completed his training academy with Rosemary Bookkeeping and today begins his journey with our franchise opportunity.

With over 30 years experience in the financial sector, and over 35 years living in Wolverhampton, Mark couldn’t be better placed in terms of knowing the locality and the fundamentals in his sector.

Mark said:

“I chose Rosemary Bookkeeping and ServiceMaster because I was impressed with the strength of the organisation, the help that’s on offer to grow my business, and the regular contact and support I have been given throughout my due diligence exercise. For me all of this put my mind at ease that I would be able to focus on building a strong business that will exceed the needs of my clients”.

Rosemary Bookkeeping is all about providing a simple, effective and good quality bookkeeping service to clients within a designated territory. Delivering excellent customer service and relationship building with clients is key to ensure that clients are loyal and become Rosemary’s biggest advocates.

Mark is keen to do all of the above! 

“I want to provide a good quality service, so that people can trust in what I am providing for them. I feel sure that forming strong working relationships with my clients will allow me help them achieve success for their businesses.

“I believe  my experience  in previous financial roles, where I progressed to become Finance Director and owner manager in a local design and manufacturing business enables me to appreciate the needs of business owners when it comes to bookkeeping.”

The Rosemary franchise opportunity benefits from an award winning marketing team dedicated to help franchisees to grow their businesses and achieve their business goals. Our CIM (Chartered Institute of Marketing) marketeers, provide onsite and remote support, expertise and guidance in accordance with the Rosemary brand and the latest and most innovative marketing activities.

Mark added:

“The strength of the Rosemary marketing team was another tick factor for me; it allows me to focus on my strengths and gain help in areas like marketing and sales. I’m now looking forward to getting started.”


Head of Marketing, Hannah Banfield is delighted to have Mark on board.

“Momentum for Rosemary Bookkeeping is really building and there’s such a great deal of opportunity just around the corner with HMRC’s “Making Tax Digital” plans next year.

“Mark has big plans for his business that includes creating local job opportunities and supporting local businesses. We’re thrilled to have him as part of Team Rosemary and I’m confident he will build a fabulous bookkeeping business”.


Rosemary offers a great business opportunity for those who are looking for a proven business model, established brand and unrivalled support. Our business model gives great flexibility in that the business can be operated from the comfort of your own home in hours to suit you.

If you would like to find out more, please do not hesitate to speak to a member of our Franchise Recruitment team on 0116 275 9005 or email for further information. 

A  former IT specialist, who now runs a bookkeeping business in Newbury, was named  Olderpreneur Franchisee Of The Year, at the British  Franchise Association’s 2016 bfa HSBC Franchisee of the Year Awards ceremony, held at Town Hall Birmingham last night (September 29th).

Steve Brown said: “I am proud, delighted and a little shocked – it’s great to be recognised for your success – as well as having a sustainable business which I can pass on to my family in years to come.”

Pip Wilkins, bfa chief executive, said: “Steve’s shown the ability and resilience to overcome many challenges. From leaving a corporate environment and starting his own business, to managing that business while caring for his wife, his calm head and steadfast approach has translated into a fast-growing business – and now a national award as well.”

Andrew Brattesani, UK head of franchising for HSBC, commented: “While running his business and helping his daughter with hers, Steve’s still found time to put new ideas into the wider network for the benefit of his fellow Rosemary Bookkeeping franchisees. He’s a brilliant example of how in franchising, experience is highly valued and no age limit applies.”

Steve took over the Rosemary Bookkeeping franchise six years ago, and since then he has seen turnover increase by 37% per annum; client numbers have almost doubled since 2012 and one client is a company with a turnover of £5m.

“We are so proud of the success Steve and his daughter TJ have achieved and we will continue to support and guide them in growing their business even further” says Lisa Curteis, Recruitment Director Rosemary Bookkeeping Ltd.

Rosemary Bookkeeping has released more territories in the UK so please contact us on 0345 862 0072 to find out more information.

Neeta Patel attended a bfa sponsored franchise exhibition and was curious when the name Rosemary Bookkeeping kept being mentioned.  Being a qualified Management Accountant she was initially researching Accountancy franchises but her curiosity won and she looked the Rosemary Franchise website and booked in for a Discovery Event.

Having worked in industry for all of her working life, Neeta was seeking to find the ideal work/life balance following the birth of her son.  She wanted to work – working with numbers was something that always interested her – but she also wanted to spend quality time with her son.  A traditional 9-5 role didn’t fit this bill so when she was made redundant in November 2015 this was the ideal opportunity to search for the right position for her, hence her visiting a franchise exhibition.

“In 12 months’ time I want to have established myself as a reputable bookkeeper in my area of Northampton and to have built up a sizeable business whereby I can begin to employ staff and turn my role into a more management position”.

The Rosemary BookkeepingTM franchise responds to the increasing need in the UK for an affordable, professional bookkeeping service that supports both the client and the accountant. Neeta will be working in harmony with her clients’ accountants, providing them with exactly what they need in the format they want saving his clients’ time and money.

The franchise is based on a business concept that has been established and refined since 2002, providing a unique bookkeeping system within a fully supported franchise package. Neeta will be able to obtain great flexibility and the potential for a superb work-life balance, that will allow her to juggle her new business whilst looking after the family home with her husband and child.

The Founding Partners have over 60 years of business and bookkeeping experience between them in the essential business disciplines of accounting, operations, sales and marketing.  As an Associate Member of the bfa, Rosemary Bookkeeping has a proven ability to sustain a franchise network successfully.

Rosemary Bookkeeping has recently opened up more territory opportunities in the Midlands, North of England and South East. For more information please call 0345 8620072.

Since joining Rosemary Bookkeeping in January 2013, Mike Wallace has been building a successful and growing business. Achieving his goals year-on-year, Mike claims that his success is all down to simply following the Rosemary Bookkeeping business model! Although the hard work and dedication he has put into the business may have also contributed.

Having operated as a one-man band for the first three years, Mike is now finding that his capacity for new work and clients is diminishing and he’s ready to take on a member of staff to help him grow. This is not a route that all franchisees choose to take but the Rosemary model gives them the option to take the business as far as they wish.

“Having worked as a business partner previously, I had had a taste of running a business and I knew that it was something I wanted to pursue further. Rosemary Bookkeeping suited my existing skills and gave me the help and support I needed in my areas of weakness. Completing the bookkeeping and the technical side of things wasn’t a problem for me, I needed support in marketing my business and gaining new customers. I just did everything Rosemary Bookkeeping told me to do and it has worked!” explains Mike.

The Rosemary Bookkeeping franchise has over 20 nationwide franchised offices with a potential market size of approximately 6 million individual businesses. The franchise is based on a business concept that has been established and refined since 2002 providing a unique bookkeeping system within a fully-supported franchise package. Franchisees obtain huge flexibility with superb work-life balance – they work the hours they want, around their own commitments.

Like many Rosemary Bookkeeping franchisees, Mike appreciated the support on offer from Head Office and being part of a network of like-minded people with a range of experiences and skillsets.

“There’s a lot of support from the franchisees. It’s nice to have someone to ask how they would do things. It’s a great group of people and they have a lot of combined experience so there’s some great advice within the network. I am in contact with franchisees on a regular basis we call each other to discuss technical issues or just to see how it’s going,” adds Mike.

Mike chose to join a franchise because he wanted the safety net of a structured and established business model and he recognises the importance of following it to the letter to help get the business up and running and to gain customers.

“I have spoken to a few franchisees in the past and one or two said they were having doubts about their move into franchising originally because it didn’t seem to be going so well. However, it turned out that was because they weren’t following the business model in the way that you should – the model is there to help you and you can expect to be less successful if you do not follow it!” concludes Mike.

If you would like to find out if the Rosemary franchise would suit you, please contact our Franchise Team on 0345 862 0072 for an introductory chat.

With the NatWest Encouraging Women into Franchising (EWIF) Awards 2016 behind us, we’re congratulating our winners by shining the spotlight on each of them in turn. We had more entries than ever this year and Kellie Blake from Rosemary Bookkeeping stood out in the Franchise Employee of the Year Award category sponsored by What Franchise.

Kellie was nominated for her award by her employer, Lisa Curteis who wanted her to be recognised for the hard work she puts into her role on a daily basis. Kellie has been the backbone of Rosemary Bookkeeping HQ since she joined in 2012. She has stepped up to the many challenges that 2015 has brought with dedication, passion and drive. With such a varied role, Kellie has to make sure that she’s on top form to help support their franchise network and make sure they have everything they need to be successful.

“I was surprised and delighted to win my award, being a finalist last year and not winning made me even more determined to win this year. I believe that working within a small team for a franchisor means that you need to show real strength and commitment and I think that my award entry showed this. The tasks within my role are extremely varied and I have never turned down an opportunity to learn new skills and to develop myself in order to support the franchise and our franchise partners better,” explains Kellie.

During 2015, Kellie’s role within the Rosemary Bookkeeping team stepped up due to another member of staff’s personal pressures. Not one to shy away from a challenge, Kellie stepped into her new role with the same commitment and dedication she’s shown throughout her employment. Kellie’s role includes Franchise Recruitment, Social Media planning & writing, Event Planning (Discovery Days, new franchisees training events, Franchisee Forums and franchise shows), dealing with the setting up of new franchisees, looking after the administration of Head Office, supporting existing franchisees, dealing with the initial bookkeeping enquiries and collating Rosemary Bookkeeping work – to name but a few!

“I hope that, besides bringing excellent PR for our business, my award win will highlight how I work for an excellent franchisor who takes the time to develop their staff to impact not only themselves but, most importantly, their franchise partners, and that we all have a real pride in the franchise that we want everyone to know about!” adds Kellie.

EWIF’s primary focus is to support women who are looking for a route into the franchise industry. Our remit is threefold; to encourage women to consider buying a franchise, to encourage business women to franchise their existing operations and to help franchisors attract more women to their networks. We are a not-for-profit organisation run entirely by volunteers, providing advice and guidance to anyone looking at trying to break into the franchise industry.

How do Rosemary Bookkeeping support franchisees during times of technological change?

Just like any business in any sector, Rosemary Bookkeeping have to keep innovating and changing the way they work in order to keep up with changes in technology. While HMRC aim for a fully digital system by 2020 so it is essential that bookkeepers remain up-to-date with advancing technologies to avoid going out of business. With such a massive shift in the way that bookkeeping is conducted, how do Rosemary Bookkeeping support their franchisees in this changing world?

Rosemary Bookkeeping support to deliver their bookkeeping services as well as marketing their business in a digital world. By keeping up to date with the latest technology and software, franchisees ensure that they stay ahead in a highly competitive market. They are trained in new ways of working to win and retain business – working smarter and faster whilst maintaining a high level of customer service.

The Rosemary Bookkeeping franchise has over 20 nationwide franchised offices with a potential market size of approximately 6 million individual businesses. The franchise is based on a business concept that has been established and refined since 2002 providing a unique bookkeeping system within a fully-supported franchise package. Franchisees obtain huge flexibility with superb work-life balance – they work the hours they want, around their own commitments.

With so many businesses now operating online and using third party software to integrate into their businesses to complete sales activity it is vital that bookkeepers understand how this impacts their clients’ business so that they don’t get left in the dark ages whilst everyone else flies into the digital world and this is where Rosemary Head Office can offer support to their franchisees.

“One of our key customers is an online retailer. The biggest difference between an online client and a regular client is the lack of paperwork. We exchange all of the documents we need online and then upload them into our own online software in order to generate an invoice for each transaction. It’s a very simplistic system. There can be VAT issues depending on where their customer is and foreign currency can be a bit more complex. Rosemary Head Office support us in the technical aspects of the work and if we ever have any queries they’re our first port of call. We structured our online system along the lines of the Rosemary system which gives us guidelines for our own business,” explain Tony and Rosie, Rosemary Bookkeeping franchisees in Cheshunt.

“At Rosemary Bookkeeping, we provide our franchisees with a knowledge bank called ‘Herbal Essences’. This helps our franchisees to differentiate between different types of client and a guide on how to provide the best service for each one. As the bookkeeping world evolves, at Rosemary Bookkeeping, we keep on top of changes and make sure that everything we do is in line with the changes. Technology changes what we do for clients and how we do it,” explains Lisa Curteis, Franchise Director at Rosemary Bookkeeping.

Rosemary Bookkeeping ensure that they stay ahead of the competition and keep their franchisees successful and thriving in the bookkeeping sector.

If you would like to find out if the Rosemary franchise would suit you please contact our Franchise Team on 0345 862 0072 for an introductory chat.

When you speak to the experts on this topic the replies are varied. Some say in January, some say after the school summer holidays. The truth is, it really depends on the industry, the potential clients and with the biggest differentiator being the new business owner themselves.

It’s been a successful Q1 for Rosemary Bookkeeping Franchisees with more satisfied new clients than ever! The number of small businesses operating in the UK has been steadily increasing. In the last 24 months alone there’s been 146,000 new businesses formed, taking the total number of SMEs to around 6 million. That’s a huge market! It’s no wonder Rosemary Bookkeeping are seeing even more small business clients coming to them to keep their books tidy and up-to-date.

The how, what and when to business!

With business ownership being such a fashionable and attractive route to earning a living, many people turn their thoughts towards how they will make good money and in what sector to start in. The beauty with franchising is the greatly reduced risk in using someone else’s tried, tested and proven business model. Let them make the mistakes, so you can avoid them and fast track your own success – it’s a no brainer really. That’s why franchising has an over 97% success rate (according to the bfa/NatWest annual survey). Plus, there’s already a market need established – vital if you want to get ahead.

So, we go back to timing – the when. If you are considering a service based business, then the first rule of thumb is to make sure you have a good, solid target market. We’ve already explained that business ownership is on the increase (check out recent stats on the FSB website too). Rosemary Bookkeeping is so successful because their franchisees help small firms to intelligently process and keep financial records. Yawn yawn ,boring boring some might say, but hang on a minute! Having clear and meaningful accounts isn’t just something the banks like to see when considering lending. If you’re serious about growing, you’ll need to look weekly and monthly at meaningful management accounts: profit levels and payment schedules alone help clients understand what is happening in their business so they can make decisions about how to grow, what support they need or when to get finance.

What a client says:

“I’ve always been interested in how businesses make decisions to grow and what information they use. Our Rosemary Bookkeeping franchisee provides super tailored reports before our board meetings so we can really see what is happening,”

Sarah Carlile, Director at Coconut Creatives Ltd.

The Rosemary Bookkeeping franchise has over 20 nationwide franchised offices with a potential market size of approx. 6 million individual businesses. The franchise is based on a solid business concept established in 2002 with a unique charge-by-transaction bookkeeping service. It’s clear to clients exactly what they’re paying for which offers complete transparency for new sole traders or Ltd companies. Franchisees obtain huge flexibility with superb work-life balance – they work the hours they want, around their own commitments.

If you would like to find out if the Rosemary franchise would suit you please contact our Franchise Team on 0845 862 0072 for an introductory chat.

Whats Holding you back?

We’re looking for more Franchise Partners to join our growing network. Why not take the Rosemary Bookkeeping Franchise Partner quiz to see if you’ve got what it takes.

  • Do you want to choose the hours you work?
  • Are you ambitious?
  • Do you want to be your own boss?
  • Do you have drive and determination?
  • Can you delegate and manage people?
  • Can you follow a proven system?
  • Are you looking for a business with growth potential?

If you answered yes to 5 or more of the above, then Rosemary Bookkeeping could be the franchise opportunity you’ve been looking for.

Rosemary Bookkeeping delivers intelligent bookkeeping services to SMEs, accountants and franchisors ensuring consistency of delivery and high-quality work. We enable clients to make decisions on their businesses and give peace of mind that HMRC will be happy. With a market of over four million businesses in the UK, we know that our services are in demand and valued by business owners who are looking to spend time building their businesses. Our franchise is based on a unique business concept that has been established and refined since 2002 providing a bookkeeping system within a fully supported franchise package.

Shape your future

Not only will we support you in setting up and running your business, we offer three entry levels to reflect the added training and support we provide at the higher entry levels. We know that everyone has different goals and skillsets which is why our entry levels vary depending on your goals, aspirations and experience.

  • Associate Franchise Partner – £8,970
  • Franchise Partner – £16,970
  • Managing Franchise Partner – £21,970

In the progression from Franchise Partner to Managing Franchise Partner you will receive even more training and expert advice on growing your team to help you develop your business even further.

By offering these entry levels, we give you a process of managed progression to allow qualified professionals a lower entry level with vast opportunities to grow at your own pace and when the time is right within our extensive support structure.

Please contact us today if you’re ready to become a Rosemary Bookkeeping franchisee.